MultiChoice is advising its DStv subscribers to advancement to newer decoders to abstain accessible problems with aliment and missing out on approaching services.
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While MultiChoice is not phasing out DStv decoders, assertive earlier models cannot be repaired anymore due to dearth of parts.
Good account is that anyone with decoder allowance will accept a new DStv decoder chargeless of charge.
For those after decoder insurance, MultiChoice has a trade-in abatement on the new DStv HD single-view decoder and the DStv Explora decoder.
“Customers can booty their earlier archetypal decoder and their acute agenda to a MultiChoice Walk-in Centre or a DStv bureau to do the bandy or trade-in,” MultiChoice said.
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“The trade-in abatement can be done whether the box is burst or not,” the aggregation stated, abacus that subscribers can abide to use any decoder to admission DStv.
MultiChoice said that some of the earlier decoders couldn’t cope with the growing cardinal of DStv casework on offer.
“When these decoders were aboriginal launched, we had a scattering of channels on DStv – now there are over 100.”
The earlier decoders may acquaintance missing channels, an abridged TV guide, or freeze-ups.
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The SD PVR decoders accept an added challenge. “We’re ablution a new accessory at the alpha of 2017, which will position our channels on low and aerial bandage frequencies,” MultiChoice said.
The SD PVR decoder can alone receive low-band frequencies. This agency that SD PVR users will lose out on any channels or casework fabricated accessible on aerial band.
The DStv decoders that are afflicted are as follows:
MultiChoice accent that it chock-full accomplishment the SD PVR and Dual Appearance decoders added than 7 years ago.
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“The 6- and 9- alternation distinct appearance decoders and the UEC 4-tuner HD PVR accept not been accessible on the bazaar for added than 2 years,” the aggregation said.
“The absoluteness is that technology does age and, like a cellphone, needs to be replaced from time-to-time.”
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Multichoice Insurance
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