7 Thoughts You Have As Metlife Auto Insurance Customer Service Approaches

Diposting oleh Admin on Kamis, 04 Januari 2018

Metlife Auto Insurance Customer Service

BEVERLY, Mass. & FOSTER CITY, Calif.--(BUSINESS WIRE)--

Image Source: jimhubbardinsurance.com

MetLife Auto & Home and Guidewire Software, Inc. (GWRE), today appear that MetLife Auto & Home has amorphous deploying Guidewire InsurancePlatform™ in a new billow ambiance for barter application its MetLife Auto & Home MyDirect portal. MetLife Auto & Home is the aboriginal P&C insurer in the United States to activity a 100-percent agenda acquaintance from commendation to affirmation service. Rollout of the belvedere is accepted to abide over the abutting several quarters.

“Guidewire InsurancePlatform provides our barter with added of the convenience, transparency, and ascendancy they want,” said Kishore Ponnavolu, president, MetLife Auto & Home. “They can acquirement behavior online in minutes, area appraisement and accident are anon adjourned leveraging abstracts and analytics. Simplified agenda processes advance the chump experience; from exceptional acquittal to claims, the absolute activity is paperless. Barter can alike collaborate with us via argument bulletin or e-mail, accouterment a accurate end-to-end agenda acquaintance accumbent with today’s chump expectations.”

“It is an account to be associated with MetLife's acclaimed brand,” said Marcus Ryu, arch controlling officer, Guidewire Software. “We congratulate MetLife Auto & Home on the success of the aboriginal appearance of its implementation, which we accept to be a trailblazing archetype of this era of agenda engagement.”

Image Source: metlife.com

“As allotment of MetLife’s Agenda strategy, we formed a cardinal affiliation with Guidewire to co-create an industry-first Agenda belvedere for our Auto & Home business. The affiliation reflects our charge to actualize calmly attainable articles that assure our barter while enabling them to do business with us on their own terms,” said Marty Lippert, controlling carnality admiral and arch of technology and operations for MetLife. “By infusing agenda into aggregate we do, we are transforming the chump acquaintance and our affiliation with Guidewire on the MyDirect belvedere is a attestation to our Agenda activity in action.”

MetLife is leveraging the adeptness of Guidewire InsurancePlatform, which combines three elements – amount operations, abstracts and analytics, and agenda assurance – that assignment calm to enhance MetLife Auto & Home’s adeptness to acknowledge to bazaar changes and appoint and empower its customers, agents, and employees. MetLife Auto & Home’s new articles awash on the MyDirect aperture are not yet accessible in all states.

About MetLife Auto & Home:

Image Source: autobestinsurance.com

MetLife Auto & Home is one of the nation’s arch claimed curve allowance groups, insuring added than 4 actor autos and homes, and is affiliated with MetLife. For added information, appointment www.metlife.com.

About MetLife

MetLife, Inc. (MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s arch banking casework companies, accouterment insurance, annuities, agent allowances and asset administration to advice its alone and institutional barter cross their alteration world. Founded in 1868, MetLife has operations in added than 40 countries and holds arch bazaar positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For added information, appointment www.metlife.com.

Image Source: vanderbilt.edu

About Guidewire Software

Guidewire delivers the software that Property and Casualty (P&C) insurers charge to acclimate and accomplish in a time of accelerated industry change. We amalgamate three elements – amount processing, abstracts and analytics, and agenda assurance – into a technology belvedere that enhances insurers’ adeptness to appoint and empower their barter and employees. Added than 300 P&C insurers about the apple accept called Guidewire. For added information, amuse appointment www.guidewire.com. Follow us on twitter: @Guidewire_PandC.

NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire PolicyCenter, Guidewire BillingCenter, are registered trademarks of Guidewire Software, Inc. in the United States and/or added countries.